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Have a question, need advice, or want to place a custom order? Our friendly team is always ready to assist you.
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Let's Create Better Living Together
Whether you need help choosing the perfect bed or have a question about your order, we're here for you.
- Expert advice for your space
- Custom orders & made to measure
- Aftercare & support you can trust
Frequently Asked Questions
Standard delivery typically takes 7–15 working days. Delivery availability and any applicable arrangements for remote or extended UK locations are confirmed based on your delivery address.
Yes — professional assembly is available as an add-on when you order, for a small additional charge.
Please contact us as soon as possible if you need to change or cancel — since our beds are made to order, items already in production may be subject to a cancellation charge.
No, we currently deliver within the United Kingdom. Delivery is available across eligible UK areas; availability and any applicable charges for remote or extended locations are confirmed based on the delivery address.
Under UK Consumer Contracts Regulations, you have 14 days from delivery to cancel most orders for a full refund, provided the item is unused and in its original condition.
You'll receive an email confirmation when your order is placed, and another when it's dispatched with any tracking details provided by our courier. If you haven't heard from us within your estimated delivery window, please get in touch and we'll check the status for you.