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Have a question, need advice, or want to place a custom order? Our friendly team is always ready to assist you.
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Let's Create Better Living Together
Whether you need help choosing the perfect bed or have a question about your order, we're here for you.
- Expert advice for your space
- Custom orders & made to measure
- Aftercare & support you can trust
Frequently Asked Questions
Standard bed frames are delivered in 7–10 working days; luxury collections in 10–15 working days, since every piece is made to order.
Yes — professional assembly is available as an add-on when you order, for a small additional charge.
Please contact us as soon as possible if you need to change or cancel — since our beds are made to order, items already in production may be subject to a cancellation charge.
No
Under UK Consumer Contracts Regulations, you have 14 days from delivery to cancel most orders for a full refund, provided the item is unused and in its original condition.
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